A fusion of art, mathematics and technology 28 February 2024
Each year Broadridge’s annual CX and Communications Consumer Insights – an in-depth survey of over 4,000 consumers – breaks down the trends and what it means for organisations looking to grow revenues as they reimagine their communications, accelerate the print-to-digital transformation, and meet expectations when it comes to their communication experiences.
For their 2024 flagship insights report, Broadridge once again turned to the Living team to craft a conceptual theme and create the content.
Delivering depth and perspective
In today’s data-driven world, the role of data and customer experience has become increasingly significant.
Broadridge has a unique vantage in the marketplace and sees CX from all angles, providing clients across the financial services, healthcare, insurance, telecom and utilities sectors with true insight, constantly developing new tools and best practices to help businesses adapt to the ever-changing consumer landscape.Read more