CX BR CX 24 860X860 Three Graphics V1

A fusion of art, mathematics and technology 28 February 2024

Each year Broadridge’s annual CX and Communications Consumer Insights – an in-depth survey of over 4,000 consumers – breaks down the trends and what it means for organisations looking to grow revenues as they reimagine their communications, accelerate the print-to-digital transformation, and meet expectations when it comes to their communication experiences.

For their 2024 flagship insights report, Broadridge once again turned to the Living team to craft a conceptual theme and create the content.

Delivering depth and perspective
In today’s data-driven world, the role of data and customer experience has become increasingly significant.

Broadridge has a unique vantage in the marketplace and sees CX from all angles, providing clients across the financial services, healthcare, insurance, telecom and utilities sectors with true insight, constantly developing new tools and best practices to help businesses adapt to the ever-changing consumer landscape.

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Living Ratings of Law Firms 2024: From rankings to revelation 20 February 2024

Excitement is building among marketing professionals in the legal sector as the launch of this year's Living Ratings research report draws near.

Save the Date
On Tuesday, 9th April 2024, join us as Duncan Shaw, Co-Founder & Chief Creative Officer at Living, provides a deep dive into the brand and digital intelligence of the Top 100 leading global law firms. He'll also unveil this year’s Top 20, offering valuable insights into the standout firms in the industry.

Following Duncan's presentation, a panel discussion hosted by Kate Shaw, Living's CEO and featuring industry experts, Vanessa Montero (Hogan Lovells), Michelle Woodyear (Mount Insights, formerly of Covington) and Mikkel Keller Stubkjær (Novicell), will provide additional perspectives on the evolving landscape of legal branding and digital transformation.

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LG Ranking To Revelation
Tradeweb TV Spot Mockup V2

Tradeweb. As seen on TV 13 February 2024

We are thrilled to announce the latest addition to the 'On Tradeweb' campaign – a television commercial that is now airing globally.

This innovative campaign empowers financial possibilities and highlights Tradeweb's position as a market-leading electronic trading platform, connecting the buy side and the sell side. They continue to excel in enabling electronic trading activities across diverse asset categories, encompassing fixed income, derivatives, ETFs (exchange-traded funds), and additional financial products.

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The art of social media. Becoming a Top Voice on LinkedIn 06 February 2024

Margaret Franklin, President & CEO, CFA Institute, has once again been recognised as LinkedIn Top Voice, an invitation-only program for leading voices whose content consistently helps other members on the platform learn and grow.

Social media is no longer a nice-to-have when it comes to Senior Leaders visibility. There’s an expectation from stakeholders to demonstrate leadership and accessibility, yet many of the C-suite choose to ignore this important trend.

Living has been working closely with CFA Institute over the past four years, developing and implementing a highly engaging social media campaign to articulate the organisation’s goals CEO. Since the inception of our campaign, Marg's followership has experienced an outstanding growth of over 17,000%.

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Linkedin Top Voices
Duncan Shaw Photo

Duncan Shaw on the ‘B’ word and law firms 24 January 2024

We are excited to announce that Living’s Chief Creative Office, Duncan Shaw, will be taking the stage at the upcoming Legal Marketing Association’s Annual Conference (LMA24).

The 'B' word, or branding as it's known, is all too often considered solely the aesthetic part of marketing or even avoided by marketers who are afraid to tackle the issue in a partnership organisation. But if done right, it can help your firm stand out in a crowded and largely homogenised marketplace and solidify relationships with clients.

Joining Duncan at LMA 24 will be two leading law firm CMOs, Jennifer Larivee from F3 Law (formerly of Akin) and Kate Stoddard from Kelly Drye who will discuss their respective recent rebranding experiences.

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Brand and marketing specialist Emma Baker joins Living 19 January 2024

We're delighted to share the exciting news that Emma Baker has joined our London team as a Senior Account Director.

Emma brings over 25 years of experience in brand, marketing, and communications within the financial and professional services sector. Bringing a blend of expertise from both large global organisations and start-ups, Emma has an impressive career history with firms including Freshfields, UBS, Goldman Sachs, M&G, Close Brothers, and most recently Charles Russell Speechlys.

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Emma Baker